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Home > Banknotes > Exchanging for an individual at the Bank of England counter
 

Exchanging for an individual at the Bank of England counter

​If the money you are exchanging belongs to you, then you must provide the following: 

​​Value of exchange​ What ID is required?​ Payment Type​
​£999 or less

​No ID required (Terms & Conditions apply)

​Sterling payment direct to a bank account* (typically within 10 working days) or new banknotes

​£1,000 or more (or cumulatively over £1,000)
  1. ​Original Photo ID
  2. Original Proof of Address

​Sterling payment direct to a bank account* (typically within 10 working days) or new banknotes

*If the money is going into a UK bank account, you need to provide the Account Name, Account Number & Sort Code.
 
If the bank account is overseas we will require BIC/SWIFT number and IBAN.
 

If the money you are exchanging belongs to a third party, then you must provide the following:

​Value of exchange What ID is required?​ Payment Type​

​£999 or less

  1. ​No ID required (Terms & Conditions apply)
  2. Original signed letter of authority

​Sterling payment direct to a bank account* (typically within 10 working days) or new banknotes

​£1,000 or more (or cumulatively over £1,000)
  1. Original Photo ID for you
  2. Original Proof of Address for you
  3. Original signed letter of authority from third party naming you and stating your preferred payment type.
  4. A copy of Photo ID of the Third party
  5. A copy of Proof of Address of the third party
​Sterling payment direct to a bank account* (typically within 10 working days) or new banknotes
*If the money is going into a UK bank account, you need to provide the Account Name, Account Number & Sort Code.
 
If the bank account is overseas we will require BIC/SWIFT number and IBAN.

If the money is part of an estate a copy of the death certificate will be required. If the exchange is over £5,000 a copy of the Will or Grant of Probate (as applicable) will also be required.

If the money is to be split between benefactors, a letter of authority signed by all benefactors and copies of their photo ID will also be required.

 

Full list of acceptable forms of identification & proof of permanent address:

​Identity Verification ​Proof of Address
​Valid Passport ​Valid Photo-Card Driving Licence (full or provisional) if not used as identity verification
​Valid Photo-Card Driving Licence (full or provisional) ​Electoral Register
​National Identity card (for non-UK nationals) ​Utility Bill or Certificate Union Statement/Passbook*
​Firearms Certificate or Shotgun Licence ​Local Authority Tax Bill*
​Bank, Building Society or Credit Union Statement/Passbook*
​Most recent Mortgage Statement
​Local Council Rent Card or Tenancy Agreement
​Benefits Book/Letter from Benefits Agency*
​Telephone bill (excluding mobile phones)*
​Credit card bill*
​HM Revenue & Customs tax notification*
​Jobcentre Plus letter confirming National Insurance Number

​*Proof of address provided should be dated within the last six months.

In exceptional circumstances, the Bank of England may at its discretion accept other forms of identification.  If you are unable to provide any of the listed forms of identification or proof of address, please contact the Bank of England prior to submitting your claim.

 

See here for identification requirements in alternative languages

Bank of England Banknote Exchanges Terms & Conditions
At the Bank's discretion, banknotes may be retained at any value in order for additional checks to take place; you may be required to provide ID at any value or provide additional information or evidence to support the stated origin of the banknotes.
If for any reason it is not possible to exchange a claim on the same day. You will be issued with a receipt and the Bank will credit your bank account typically within 10 days. If you require cash, we will make an appointment for you to collect the cash.
When bringing in €10,000 (or sterling equivalent) or more in banknotes into the UK from any non-European Union (EU) country, these must be declared on entry to the UK.
Please see
www.gov.uk/bringing-cash-into-uk for further information.
 

Back to Exchanging Bank of England banknotes

Contact

For further information please contact us by email at exchanges@bankofengland.co.uk or telephone 0203 461 5994 (Mon-Fri, 9am-4pm).
 
We may monitor, record, store and use any telephone, email or other communication with you in order to check any instructions given to us for training purposes, crime prevention and to improve the quality of our customer service.
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