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Home > Banknotes > Exchanging for an individual via the post
 

Exchanging for an individual via the post

​Banknotes sent by post are done so at the sender's risk - please make sure the appropriate measures are taken to insure against loss or theft.

For the Bank to exchange the old banknotes, you must complete a Postal Banknote Exchanges form using the link below and provide the appropriate identification.

Postal Banknote Exchanges - Public Form 

Value of exchange What ID is required? Payment Type What should be in my envelope?
£999 or less

No ID required   (Terms & Conditions apply)

Sterling payment direct to a bank account* (typically within 10 working days)
or sterling cheque   
or new banknotes – UK Only (£50 maximum)                  
  1. ​Old banknotes
  2. Completed Banknote Exchanges form
£1,000 or more (or cumulatively over £1,000)
  1. ​Copy of Photo ID
  2. Copy of Proof Address

Sterling payment direct to a bank account* (typically within 10 working days)

or sterling cheque

or new banknotes – UK Only (£50 maximum)
  1. ​Old banknotes
  2. Completed Postal Banknote Exchanges form
  3. Copy of Photo ID
  4. Copy of Proof of Address

*If the money is going into a UK bank account, please provide the full details. If the account belongs to a third party we will require a letter of consent and identification of 3rd party as above.

If the bank account is overseas we will require BIC/SWIFT number and IBAN.

If the money is part of an estate a copy of the death certificate will be required. If the exchange is over £5,000 a copy of the Will or Grant of Probate (as applicable) will also be required.
If the money is to be split between benefactors, a letter of authority signed by all benefactors and copies of their photo ID will also be required.
  

 Please send your banknote(s), completed form and copies of ID to the following address:

Department NEX
Bank of England
Threadneedle Street
London
EC2R 8AH
 
 
​Identity Verification ​Proof of Address
​Valid Passport ​Valid Photo-Card Driving Licence (full or provisional) if not used as identity verification
​Valid Photo-Card Driving Licence (full or provisional) ​Electoral Register
​National Identity card (for non-UK nationals) ​Utility Bill or Certificate Union Statement/Passbook*
​Firearms Certificate or Shotgun Licence ​Local Authority Tax Bill*
​Bank, Building Society or Credit Union Statement/Passbook*
​Most recent Mortgage Statement
​Local Council Rent Card or Tenancy Agreement
​Benefits Book/Letter from Benefits Agency*
​Telephone bill (excluding mobile phones)*
​Credit card bill*
​HM Revenue & Customs tax notification*
​Jobcentre Plus letter confirming National Insurance Number
​*Proof of address provided should be dated within the last six months.
 
In exceptional circumstances, the Bank of England may at its discretion accept other forms of identification. If you are unable to provide any of the listed forms of identification or proof of address, please contact the Bank of England prior to submitting your claim.
 


Bank of England Exchanges Terms & Conditions

At the Bank's discretion, banknotes may be retained at any value in order for additional checks to take place; you may be required to provide ID at any value or provide additional information or evidence to support the stated origin of the banknotes.

If for any reason it is not possible to exchange a claim immediately, especially if it is of high value, you will be contacted by the Bank.

Back to Exchanging Bank of England banknotes

Contact

For further information please contact us by email at exchanges@bankofengland.co.uk or telephone 0203 461 5994 (Mon-Fri, 9am-4pm).
 
We may monitor, record, store and use any telephone, email or other communication with you in order to check any instructions given to us for training purposes, crime prevention and to improve the quality of our customer service.
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