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Home > Banknotes > Code of Conduct for Machine-Dispensed Banknotes

Code of Conduct for Machine-Dispensed Banknotes

The Code of Conduct for the Authentication of Machine-Dispensed Banknotes (the ‘Code’) requires all notes dispensed by customer-operated note-dispensing machines (‘COCDs’) to be authenticated using a machine listed on the Bank of England’s Framework for the Testing of Automatic Banknote Handling Machines (‘Framework’) for Bank of England notes, or on the Association of  Commercial Banknote Issuers Framework for the Testing of Automatic Banknote Handling Machines for Scottish and Northern Ireland Notes.
The Code was launched in July 2013 by UK Cash Services Advisory Board (formerly Cash Services Senior Group (CSSG)) and sets out banknote authentication standards for businesses operating COCDs, including self-service checkout terminals and ATMs. Following a 6-month consultation with the cash industry the Code was extended in March 2017 to include Scottish and Northern Ireland Banknotes to provide members of the public with the same reassurance on authenticity regardless of which sterling banknote is dispensed by a COCD, anywhere in the UK   The consultation can be found on the Cash Services website along with the results of the consultation, which include recommendations and responses to comments received.
The dispense of notes (either as change or as winnings) by COCDs is starting to be seen in other areas of business, for example, travel ticketing, car park payment, vending machines, gaming/gambling machines, etc. It is important these machines also dispense notes in accordance with the aims and principles of the Code. Authentication machines must be maintained in line with the manufacturer’s guidance and use a software and firmware version which separates out counterfeits from genuine notes.

The Local Recycling Review Group (a sub-group of UK Cash Services Advisory Board) regularly undertakes a review of the Code and compliance with the Code.  See the Cash Services website for links to key documents and for more information (see External Links on the right).

If you have any other questions about the Code or key documents please contact or see the FAQs (see External Links).