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Home > Banknotes > Advice for Retailers & Businesses

Advice for Retailers & Businesses

Retailers and businesses will be much busier than normal over the festive period and often employ temporary staff, so there is an increased risk of counterfeit banknotes being passed.

To help protect businesses, we are encouraging retailers to ensure all banknotes being passed in transactions are checked and to ensure all staff know what to do if they suspect a banknote is counterfeit.

Watch our short video below for counterfeit advice for retailers and businesses over the busy festive period.


Manual checks can quickly and easily be made using the security features on banknotes whenever notes are being passed in a transaction.  Don't rely on checking just one security feature, but check a few.

Watch our short video below on how to check Bank of England banknotes are genuine.

To find out more about our free of charge staff training materials, including a banknote app, booklet, posters, film and deterrent stickers, showing you how to check that banknotes are genuine, see the link below.

Educational materials

The Bank recommends that retailers and businesses establish a company policy so employees are clear on the procedures to follow should they be presented with or discover a counterfeit banknote. See Hints & Tips below for more information.
Some retailers and businesses use machines to count, sort and validate banknotes. To assist both users and manufacturers the Bank has a framework for testing machine capabilities, see 'Framework for Cash Handling Machines' link below for more information.
The Bank is keen to work on anti-counterfeiting issues with retailers/businesses and trade associations directly. If you would like help or advice please contact us.
What to do if you get a counterfeit note Hints and tips

Dye stained banknotes
Framework for Cash Handling Machines