If you have any questions, please email us at education@bankofengland.co.uk or call 020 3461 5545. Our phone line is open Monday to Friday 10am to 4pm.
The museum is Open
Open Monday to Friday, 10am – 5pm (excluding Bank Holidays). Open until 8pm (last entry 7.30pm) every third Thursday of the month.
Collections enquiries
You can also email museum@bankofengland.co.uk for queries on the museum’s collections or the Bank of England’s history.
When contacting us, please provide as much detail as possible (including images where necessary).
Please note:
- for any genealogical enquiries or questions about our historical documents or records, please contact the Bank of England Archive
- while we make every effort to make our collections available for all, we do not have a research room and cannot facilitate on-site visits to view objects
- we do not provide valuations for banknotes.