How to contact us
Main contact number
020 3461 4444 (Monday to Friday, 9am to 5pm)
Please use this number if you know the name of the person or department you would like to contact. Or you can fax 020 3461 4771.
International regulators
If you are aware of the relevant supervision team you wish to contact, please feel free to contact them directly. If you need information about an individual or a firm in the form of a Goodstanding Letter, please see our guide below:
Goodstanding Letter information and FAQs
If you have FMI queries please email: FMIInformation@bankofengland.co.uk.
For all other queries, please contact the PRA Firm Enquiries team (see section under Regulated firms for contact details).
Statistics
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How to get here
Bank of England location
Threadneedle Street
London EC2R 8AH
Bank of England Museum location
Bartholomew Lane
London EC2R 8AH
Prudential Regulation Authority location
20 Moorgate
London EC2R 6DA
By public transport
For information on getting here by bus, train and tube, see the Transport for London website.
By car or coach
We are in the City of London and there are no parking spaces near us. We suggest you use public transport if you can. The nearest car parks are at:
- Thames Exchange, Bell Wharf Lane, EC4R 3TB
- 158 to 170 Aldersgate Street, EC1A 4HY
The City of London has more information about parking in the City.
There is no parking on Bartholomew Lane. Drivers and coach operators who drop off or pick up passengers on the double yellow lines do this at their own risk.
Cycling
The nearest cycle stands to the Bank of England building and Bank of England Museum are at Lothbury (corner with Prince's Street) and Royal Exchange Avenue. The nearest cycle stands to the Prudential Regulation Authority building are at Great Bell Alley and Copthall Buildings.
The nearest cycle hire docking station to the Bank of England, the Prudential Regulation Authority buildings and the Bank of England Museum is the Bank of England museum docking station on Bartholomew Lane. You can find the current status of bike docking stations on Transport for London’s website, along with more information on cycling in London.
We are sorry but there is currently no cycle parking for visitors within the Bank of England or Prudential Regulation Authority buildings or the Bank of England Museum.
Getting into the building if you use a wheelchair
There are steps at our front entrance on Threadneedle Street so we have a lift. If you need to use it, please press the large button with a wheelchair symbol on. It’s at wheelchair level near the left-hand rail. Our security staff will operate the lift and then direct you to the counter.
If you are visiting someone at the Bank, please let your host know in advance if you use a wheelchair. They will make sure you can get to all the parts of the building you need to.
Accessibility at our building
There are steps at our front entrance on Threadneedle Street so we have a button to call for assistance next to the steps. It’s on the bottom left handrail at wheelchair level.
A portable writing table (eazydesk) is available for wheelchair users. Please ask a member of staff if you would like to use it.
An induction loop is available at the counter.
This page was last updated 22 March 2022
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