Freedom of Information Compliance Statistics 2024

We publish details of our performance on handling requests for information made under the Freedom of Information Act and the Environmental Information Regulations.

January to March

All figures relate to FoI and EIR requests received and/or responded to in Q1 January to March 2024.

Request status at the time of monitoring

Total FoI requests received1

Total EIR requests received*

FoIs not processed at

30/06/2024

68

3

0

Timeliness of responses

Total FoI and EIR requests responded to1

Answered within 20 working days

Answered in excess of 20 working days but with permitted extension of statutory deadline**

Answered late

64

62

0

2

Responses

Total FoI and EIR requests responded to

Resolvable

Requests where advice and assistance provided2

Information not held

64

52

4

8

Outcome of resolvable requests

Resolvable

Granted in full

Granted in part3

Refused in full4

52

23

13

16

Total internal review requests received5

3

*Environmental Information Regulations
** Includes requests where the Bank's exclusions have been applied

April to June

All figures relate to FoI and EIR requests received and/or responded to in Q2 April to June 2024.

Request status at the time of monitoring

Total FoI requests received1

Total EIR requests received*

FoIs not processed at

30/09/2024

66

2

0

Timeliness of responses

Total FoI and EIR requests responded to1

Answered within 20 working days

Answered in excess of 20 working days but with permitted extension of statutory deadline**

Answered late

64

60

2

2

Responses

Total FoI and EIR requests responded to

Resolvable

Requests where advice and assistance provided2

Information not held

64

51

7

6

Outcome of resolvable requests

Resolvable

Granted in full

Granted in part3

Refused in full4

51

24

15

12

Total internal review requests received5

4

*Environmental Information Regulations
** Includes requests where the Bank's exclusions have been applied

July to September

All figures relate to FoI and EIR requests received and/or responded to in Q3 July to September 2024.

Request status at the time of monitoring

Total FoI requests received1

Total EIR requests received*

FoIs not processed at

02/01/2025

51

0

0

Timeliness of responses

Total FoI and EIR requests responded to1

Answered within 20 working days

Answered in excess of 20 working days but with permitted extension of statutory deadline**

Answered late

66

60

2

4

Responses

Total FoI and EIR requests responded to

Resolvable

Requests where advice and assistance provided2

Information not held

66

51

6

9

Outcome of resolvable requests

Resolvable

Granted in full

Granted in part3

Refused in full4

51

16

10

25

Total internal review requests received5

1

*Environmental Information Regulations
** Includes requests where the Bank's exclusions have been applied

October to December

All figures relate to FoI and EIR requests received and/or responded to in Q4 October to December 2024.

Request status at the time of monitoring

Total FoI requests received1

Total EIR requests received*

FoIs/EIRs not processed at 07/04/2025

46

1

0

Timeliness of responses

Total FoI and EIR requests responded to1

Answered within 20 working days

Answered in excess of 20 working days but with permitted extension of statutory deadline**

Answered late

41

37

0

4

Responses

Total FoI and EIR requests responded to

Resolvable

Requests where advice and assistance provided2

Information not held

41

31

4

6

Outcome of resolvable requests

Resolvable

Granted in full

Granted in part3

Refused in full4

31

9

16

6

Total internal review requests received5

3
  • *Environmental Information Regulations
  • ** Includes requests where the Bank's exclusions have been applied

Footnotes

  1. Please note, the total FoI requests received and responded to during the reporting period may differ. This could be due to receiving a FoI request during the reporting period which is subsequently responded to in the following quarter or where a request responded to was received in a previous reporting period
  2. Includes transferred requests and where we have sought clarification
  3. Includes where part information provided and (1) part not held (2) part not provided (eg exemptions/exclusions applied, over the cost threshold)
  4. Includes where exemptions or exclusions applied in full, vexatious, repeated requests, over the cost threshold, part not held but remainder exempted or excluded
  5. Includes requests where there is no right to an internal review as the Bank's exclusions have been applied to the original request

Back to top

This page was last updated 07 April 2025