Firm Engagement Portal

About the Firm Engagement Portal

The Firm Engagement Portal supports the PRA's commitment to modernising regulatory engagement with firms by providing a centralised digital service for regulatory submissions.

Firms can submit regulatory transactions digitally, track submission progress, manage user access and securely engage with the PRA through a single online platform.

Note: The Portal currently supports CRR Permissions (under CRR and sections 144G and 192XC of FSMA) and specified Banking Rule Permissions (under section 138BA of FSMA). Additional transaction types will be added over time. Firms should onboard to the Portal now if they wish to submit any of the above transaction type(s). For services that are not yet available through the Portal, firms should continue to use existing PRA submission processes and onboard when further transaction types become available that are relevant to their submission requirements. Regular updates will be provided as new transaction types and Portal functionality are introduced. 

Note: The Portal is built using the same Microsoft cloud technology and security architecture that underpins other Bank of England portals. It uses Microsoft Entra ID for identity and access management, together with role-based access controls to ensure secure access. Users are required to authenticate using Microsoft Multi-Factor Authentication when accessing the Portal, providing an additional layer of security to protect firm and regulatory information.

For users who have already onboarded, please use the link below to access the Firm Engagement Portal:

Firm Engagement Portal

Who should register? 

Principal User(s) should onboard to the Portal as they are the primary administrators for their firm and are responsible for creating/submitting applications, managing user access and permissions. This includes creating and maintaining additional Principal User and Standard User accounts, as well as ensuring that access rights remain appropriate and up to date. Firms may choose to appoint one or more Principal Users, depending on their operational needs.

A Principal User and a Nominated Point of Contact may be the same individual or different individuals, at the firm's discretion. However, the roles serve distinct purposes. While the Principal User is responsible for administering access to the Portal, the Nominated Point of Contact acts as the firm's primary liaison with the PRA for Portal-related communications, updates, onboarding activities and other operational matters. The Nominated Point of Contact does not require administrative responsibilities unless they have also been appointed as a Principal User.

If you are unsure who should register on behalf of your firm, we recommend identifying an individual who is responsible for regulatory interactions with the PRA and can coordinate access requirements across the organisation.

How to register and access the Portal

1. Firms should register their interest via the following form: Firm Engagement Portal Registration.
2. Once submitted, your request will be sent to the Portal Market Outreach team and a member of the team will contact you regarding next steps to onboard.
3. Once onboarding has been completed, you will be able to access and use the Firm Engagement Portal using the link below.

Firm Engagement Portal

If you have any questions, please email PortalMarketOutreach@bankofengland.co.uk mailbox and a member of our team will be in touch.

User guidance documentation

The following guides are available to support firms when using the Firm Engagement Portal.

Transaction process guide

Provides guidance on the end-to-end process for creating, submitting and tracking transactions within the Portal.

Firm Engagement Portal – Transaction process guide

Transaction catalogue

Details of the transaction types currently available through the Portal and the relevant CRR permissions they support.

Firm Engagement Portal – Transaction catalogue

Frequently asked questions (FAQs)

Find answers to common questions regarding onboarding, user roles, authentication, permissions and transaction submissions.

Firm Engagement Portal – FAQs

Example topics include:

• How do I gain access to the Portal?
• What is the difference between a Principal User and a Nominated Point of Contact?
• Which transactions are currently available through the Portal?
• How do I resolve Microsoft Authenticator issues?
• How can I manage users within my firm?
• Where can I find the status of my submission?

Support

If you require additional assistance, please contact the Portal Market Outreach Team at PortalMarketOutreach@bankofengland.co.uk.

The team will be happy to assist with onboarding, access requests, user management queries and general Portal support.