How to become a supplier - supplier portal

The Oracle Fusion Supplier Portal

Where required by the regulations, we advertise upcoming contracts on the Supplier Portal.

If you are interested in supplying Goods and Services to us, please register on the Bank’s Supplier Portal. If you don’t register, we can’t guarantee you will be invited to Tender for providing our Goods and Services. For more information about the process stages we go through before appointing a new Supplier, or awarding a contract, see our guide to our procurement process. This is for Tenders above the regulatory threshold. 

The portal allows you to:

• Receive copies of purchase orders
• View purchase orders and payment status
• Participate in sourcing events (RFQs/RFIs/Tenders)
• Maintain your company profile and compliance documents

Registration

Registration is a 2-stage process

Stage 1; 'Prospective' - when you first register, your company is classified as a Prospective Supplier, this status is the default allocated to you on completion of initial registration. 

As a Prospective status supplier, you can:

• Log in to the Supplier Portal
• Update your company profile details
• Upload compliance documents
• See and participate in sourcing events (RFQ/RFIs/Tenders)

Stage 2; “Spend Authorised” - this status is only allocated once a supplier has been awarded a contract and after the Bank has completed additional specific compliance reviews.

As a Spend Authorised status supplier you can (in addition to the above):

• Receive copies of purchase orders
• Receive payments
• Voice invoice status

At all stages your access will be protected with Two Factor Authentication (2FA) to ensure your information is secure.

Supplier Portal 

The following section can be read to gain an understanding of the registration process and Supplier Portal functionality and should be treated as a prerequisite to reading the more detailed step-by-step guides.

• Supplier Portal Registration and Account Management
• Supplier Portal Quick Reference Guide

Journey Overview

When you click on the Supplier Portal, your journey starts with an invitation email. Inside, you’ll find a registration link that allows you to create your user account. Once you have completed all the required actions to create an account and your credentials are set up, you can log in at any time.

After logging in, you will need to complete your Company Profile. This is where you can keep your organisation’s information up to date - including addresses, key contacts, the products and services you offer, and any required compliance documents.

Once initial registration is complete you will be automatically allocated the status of “Prospective” and will be able to take part in sourcing events such as RFQs, RFIs, or Tenders. These can be accessed through the Sourcing area of the portal, where you can review event requirements, submit or revise bids (while the event is open), and upload any necessary documents. Any award notifications will be sent to you by email and will also be visible in the Notification tab on your portal account.

Once your company has been promoted to “Spend Authorised” (this is dependent on being awarded a contract and all additional compliance questionnaires completed and approved by the Bank), you will be able to add payment details, and you’ll find copies of any allocated Purchase Orders in the Orders section. Opening a PO in the portal lets you review its details and any attachments.

The Manage Invoices section of the Portal lets you track the status of your submitted invoices and see whether payments are progressing. If an invoice is placed on hold, it’s often due to a quantity or price mismatch, or because a receipt is still outstanding.

Throughout the portal, you’ll have opportunities to upload documents - whether in your Company Profile, within Purchase Orders, or as part of sourcing responses.

The system typically supports common formats such as PDF, Word, Excel, and image files. The Bank may also use the portal, time to time, to communicate, collect information and receive performance data.