A brief introduction to the Real-Time Gross Settlement system and CHAPS

This page provides a brief introduction to RTGS and CHAPS which play a critical role in the UK economy and support our mission of monetary and financial stability.

Section 1: Introduction

Payments are essential to the efficient functioning of the UK economy, underlying core economic activity such as purchasing goods and services or paying salaries. Most payments are now made electronically, with banks and other financial institutions using accounts in the Bank’s Real-Time Gross Settlement (RTGS) system to settle money owed to one another from the payment systems.

Customers and businesses select one or more payment service providers (PSPs) for their needs – such as a bank or building society, or a non-bank PSP (such as an e-money issuer or merchant acquirer). When a customer makes a payment from their account to a business that has an account with another PSP, the customer’s PSP needs to both inform the business’s PSP of any information attached to the payment and pay the business’ PSP for the money credited to business’ account.

A payment system is the set of arrangements to facilitate the transfer of money between different PSPs. Most payment systems are managed by private-sector payment system operators. A payment system operator administers the governance, membership, risk management, rules and standards for the payment system it operates, and may appoint one or more infrastructure providers of hardware, software, and communication networks to support operations (or undertake some of these functions itself).

In order to transfer funds between PSPs, a payment system often uses an intermediary, known as a settlement agent, with whom all PSPs hold accounts to enable the final settlement of funds between PSPs. The Bank of England (‘the Bank’) acts as settlement agent for the majority of UK sterling payments systems. The Bank does this through a piece of infrastructure known as the RTGS system, first introduced in 1996.

In addition to its responsibilities as settlement agent, responsibility for management of the UK’s high-value payment system, CHAPS, was transferred to the Bank in November 2017.

Section 2: What is CHAPS?

CHAPS is one of the largest high-value payment systems in the world and provides efficient and irrevocable sterling payments. CHAPS uses real-time gross settlement where settlement is risk-free – at the cost of an increased need for liquidity – because each CHAPS payment is settled individually, in real-time, within the Bank’s RTGS infrastructure. This model is best suited to high-value payments – individual payments each worth millions or even billions of pounds – with the largest potential systemic risk. CHAPS is primarily used for the same-day settlement of high-value wholesale payments as well as time-critical, high-value retail payments like house purchases.

Since November 2017, the Bank has also been responsible for operating the CHAPS system: setting the rules and technical standards for the CHAPS system and acting as an end-to-end risk manager. The Bank made the decision to directly deliver CHAPS to enhance financial stability in the UK, move to the global norm of ‘direct delivery’ by the central bank (which acts as infrastructure provider and operator). The Bank operates RTGS and CHAPS with combined operations, risk and analytical teams, all sitting under an integrated and strengthened set of governance and risk management arrangements.

CHAPS represents around 0.5% of UK total payment volumes but 92% of total sterling payment values (this excludes payments internalised within the same PSP). From March 2021 to end-February 2022, the CHAPS system settled over £87 trillion of payments, equating to an average of over £344 billion each working day, or equivalent to the GDP of the UK every six working days. The CHAPS system settled an average of around 192,000 payments each day with an average payment value of £1.8 million. CHAPS volumes grew year-on-year from March 2021 to February 2022, partly reflecting that the economy was recovering from the disruption caused by Covid.

Section 3: Who uses CHAPS and for what?

There are over 35 organisations that access CHAPS directly (see list of CHAPS Direct Participants). CHAPS Direct Participants (DPs) include major international payment and custody banks, financial market infrastructures, the traditional UK high-street banks and more recently, ‘challenger’ banks and non-bank payment service providers. The Bank publishes information for organisations seeking to gain direct access to CHAPS.

Chart 1: Number of CHAPS Direct Participants

The number of CHAPS direct participants more than doubled from 15 in 2008 to 37 in 2021.

Several thousand financial institutions access CHAPS indirectly by making their payments via one or more of the DPs. This is known as agency or correspondent banking.

CHAPS payments are used for a variety of different purposes:

  • financial institutions and some of the largest corporates use CHAPS to settle high-value money market and foreign exchange transactions;
  • corporates use CHAPS for high value and time-sensitive payments such as to suppliers or for payment of taxes;
  • CHAPS is commonly used by solicitors and conveyancers to complete housing and other property transactions; and
  • individuals may use CHAPS to buy high-value items such as a car or pay a deposit for a house.

CHAPS record days

  • Friday 30 September 2022, the last day of the quarter coinciding with the busiest day of the week, was an all-time peak volume day in CHAPS with a record 325,160 payments, worth £602 billion settled in CHAPS. This beat the previous record set on 29 March 2018 by around 5,000 payments (2% higher).
  • The all-time peak value day was on Monday 3 October, when £642.7 billion was settled in CHAPS. This exceeded the previous record of £602.2 billion set on the previous day, 30 September 2022, by £40 billion (7%). Prior to that, the record had been £542.3 billion, set on 31 January 2022.

Section 4: What is RTGS?

The Bank’s RTGS infrastructure is an accounting system. It is the infrastructure that underpins settlement of sterling payments, rather than being a payment system itself. Eligible institutions – as defined in the Bank’s Settlement Account Policy – are permitted to hold settlement accounts within RTGS. The sterling balances held in these accounts are used to settle the sterling payment obligations which arise from that institution’s direct participation in one or more UK payment or securities settlement systems. The Bank also offers Omnibus Accounts for regulated payment system operators. An omnibus account holds a pool of participant funds that can be used to fund settlement, constituting reserves, and support new and innovative arrangements.

When the Bank acts as a settlement agent for payment systems, settlement occurs in central bank money. Central bank money is the ultimate secure and liquid sterling asset as the risk of the Bank defaulting is so low. It therefore offers the lowest-risk way for financial institutions to meet their payment obligations.

As well as providing settlement services, RTGS is also part of how the Bank implements monetary policy decisions as interest on reserves accounts is paid at Bank Rate and provides secured liquidity to the UK’s financial system. Our combined delivery of RTGS and CHAPS therefore contributes to the Bank’s mission to promote the good of the people of the UK by maintaining monetary and financial stability.

Table A: Daily average RTGS settlement values and volumes March 2021 – September 2022

Settlement service

Value (£mn)/volume (000s)

CHAPS values (£mn)


CHAPS volumes


CREST DvP values (£mn)


CREST DvP volumes


FPS net values (£mn)


Bacs net values (£mn)


LINK net values (£mn)


Cheque imaging net values (£mn)


Visa Europe net values (£mn)


Mastercard values (£mn)


Total settlement values (£mn)


Section 5: RTGS settlement services for payment systems and other Financial market infrastructure (FMI)

Through RTGS, the Bank currently provides settlement facilities to directly-settling participants of the CHAPS payment system, the payment system embedded within CREST,footnote [1] seven retail payment systems (Bacs, Image Clearing System (ICS) for cheques, Faster Payments, LINK, Mastercard Europe, and Visa Europe; the seventh, PEXA, gained access to RTGS in March 2022), as well as the Bank’s Note Circulation Scheme.footnote [2] CREST and the seven retail payment systems are operated by external institutions, and not the Bank.

A number of other FMIs also use direct or indirect access to CHAPS to complete the respective payment obligations. Final sterling settlement for CLS, a foreign exchange settlement system that eliminates settlement risk in participating currencies, is carried out through CLS’s direct participation in CHAPS. LCH (a central counterparty) and Euroclear Bank are also CHAPS Direct Participants. Figure 1 outlines the interlinkages between RTGS, CHAPS and other Financial Market Infrastructure.

Figure 1: Interlinkages between RTGS, CHAPS and other financial market infrastructure

RTGS sits at the centre of the financial system, providing settlement services to a range of wholesale and retail financial market infrastructures and payment service providers.

Settlement services

The Bank’s RTGS currently supports four settlement models: real-time gross settlement, delivery versus payment (DvP), as well as prefunded and standard deferred net settlement.

Real-time gross settlement

The real-time gross settlement model – where payment obligations between settlement participants are settled individually on a gross basis in RTGS throughout the business day – is only used by CHAPS.

Delivery versus Payment (DvP)

DvP is currently only used to support final settlement in CREST. Sterling settlement in CREST takes place in a series of very high-frequency cycles throughout the day. After each cycle, RTGS is advised of the debits and credits to be made to the CREST settlement banks’ accounts. We support settlement in CREST by providing intraday liquidity to the CREST settlement banks (a process known as auto-collateralisation). Settlement risk is eliminated as transactions are settled with finality in real time against segregated liquidity.

Net settlement

The majority of sterling electronic payments (by volume) are ultimately settled using the Bank’s net settlement service. Net settlement systems operate in regular (eg daily) settlement cycles. At the end of each cycle the operator calculates each settlement participant’s obligations on multilateral net basis, so that each settlement participant either owes or is owed a single value. The operator then sends instructions to the Bank to settle the obligations. The current norm in the UK is for this settlement to take place after information is exchanged on individual payments, and after customers are debited/credited ie deferred net settlement.

The Bank offers a prefunding service to support net settlement. This eliminates settlement risk between settlement participants by allowing the payment system operators to cap the maximum possible net debit position of those settlement participants to the amount of cash held by that participant in a segregated ‘prefunding’ account in RTGS.

Section 6: RTGS and the Sterling Monetary Framework

In addition to its settlement functionality, RTGS also plays an important role in the implementation of monetary policy, and therefore directly contributes to the Bank’s monetary stability objective.

Where an institution is eligible for the Sterling Monetary Framework (SMF), the Bank permits it to hold a ‘reserves account’ in RTGS. Balances on these accounts can be held overnight in RTGS, and are remunerated at Bank Rate, as decided by the Bank’s Monetary Policy Committee. Reserves accounts can also be used by SMF participants for settlement of obligations arising as a result of participation in UK payment systems.

Reserves account holders must be banks or building societies that are authorised to take deposits in the UK, investment firms authorised by the Prudential Regulation Authority, or certain central counterparties or international central securities depositaries. Institutions that are not eligible for the SMF, but are eligible for an account in RTGS (according to the Bank’s Settlement Account Policy), can hold settlement accounts; this includes payment system operators and non-bank PSPs.

Section 7: How RTGS and CHAPS contribute to the Bank’s mission

The successful management and operation of RTGS and CHAPS directly supports the Bank’s mission to promote the good of the people of the United Kingdom by maintaining monetary and financial stability in three main ways:

  • by offering settlement accounts to eligible institutions, RTGS plays a vital role in the functioning of the UK economy through supporting safe and efficient settlement of obligations in central bank money across a wide range of payment systems;
  • reserves held in the RTGS infrastructure – under the Bank’s Sterling Monetary Framework – are remunerated at Bank Rate. RTGS therefore acts as the platform through which the transmission of monetary policy decisions is implemented; and
  • CHAPS provides a safe and efficient system for individual high value and often time-critical transactions to settle. The Bank also acts as the end-to-end risk manager for CHAPS with the objective of reducing risks to financial stability. The risk tolerance for the CHAPS system is within the Bank’s overall risk tolerance and the Financial Policy Committee’s ‘complete by end of the value date’ impact tolerance for critical payments.

The Bank, through its operation of RTGS and CHAPS, also seeks to promote efficiency, innovation and competition in sterling payments, wherever that can be safely done without impairing stability.

Annex 1: CHAPS statistics

The charts in this section show the payment profiles, values and volumes for the periods noted. CHAPS volumes are lower than other payment systems, but CHAPS payments are typically of much higher value.

Chart A.1: CHAPS payment band profile (March 2021 – February 2022)

97% of CHAPS payments by value are more than £1 million each. 53.1% are between £100 million and £1 billion each. The majority of CHAPS payments by volume are for less than £10 million; 56% of CHAPS payments are for less than £10,000.

Chart A.2: CHAPS annual values and volumes (calendar years 2011–21)

CHAPS volumes have grown from 2011 (£34 million) to 2021 (£48 million), with a dip in 2020 due to the initial stages of Covid. CHAPS values have grown from (£64 trillion) in 2011 to (£86 trillion) in 2021, with particular increases in 2016 and 2017 as well as 2020.

Annex 2: Further reading

  1. The UK’s securities settlement system (CREST) is operated and managed by Euroclear UK & International (EUI). CREST settles UK securities such as gilts, equities and money market instruments in sterling, euro and US dollars.

  2. Payments under our Note Circulation Scheme (NCS) are also settled in RTGS. NCS allows its members – wholesale cash operators – to hold notes in custody for us within their network of cash centres.

This page was last updated 28 March 2023